Last updated: 19 August 2025

At On The Rocks (ontherocks.gecbventures.com), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Your name, email address, phone number, billing/shipping address, and payment details.
• Order Information: Details of the products you purchase, order history, and delivery details.
• Technical Information: IP address, browser type, operating system, and device information.
• Cookies & Tracking Data: To improve your browsing experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders.
• Send you order confirmations, invoices, and shipping updates.
• Respond to your inquiries and provide customer support.
• Improve our website, products, and services.
• Send promotional emails or marketing communications (only if you opt-in).
• Prevent fraudulent transactions and protect site security.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data. We may share information only with:

• Payment processors & banks (to complete transactions).
• Shipping and logistics partners (to deliver your orders).
• Service providers (IT support, analytics, email marketing tools).
• Legal authorities if required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience:

• Cookies help us remember your preferences, analyze website traffic, and personalize content.
• You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Retention

• We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
• You may request deletion of your account or personal information at any time by contacting us.

6. Security

We implement appropriate security measures (SSL encryption, restricted access, firewalls) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and request a copy of the personal data we hold about you.
• Correct or update your personal information.
• Request deletion of your data (“right to be forgotten”).
• Opt-out of marketing communications.

To exercise these rights, contact us at contactus@ontherocks.com.my.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contactus@ontherocks.com.my